the support side

Hands-on IT support, for the businesses that rely on us.

Reload IT is a software studio first these days. But we've looked after day-to-day IT for businesses and schools across South Yorkshire since 2016, and we still do. Remote fixes in minutes, on-site when hands are needed.

REMOTE & ON-SITES. YORKSHIREONE POINT OF CONTACT
what it covers

The day-to-day IT, looked after.

Everything a small business leans on, handled by the same person every time. No queue, no script, no explaining the same problem three times.

User Support

Remote fixes in minutes, on-site visits when hands are needed. Your staff stay working; the IT stays out of their way.

Hardware Diagnostics & Repair

Fault-finding, component-level repair and upgrades that extend the life of the kit you've already paid for.

Network Management & Diagnostics

Design, monitoring and fault-finding that keep your business connected, with problems caught before they cost you a morning.

Data Management

Automated backups, secure storage and tested recovery. When a drive dies, you carry on where you left off.

Print & Document Management

Managed print, scanning and digital document workflows. Fewer jams, lower running costs, less paper.

IT Consulting

An outsourced IT manager: honest assessment of what you have and a plan for what you need, without a full-time hire.

Web Design & Management

Design, hosting, updates and security, all handled, so your site just runs. Ask ParktoPro or Heat Matters.

Computer hardware repair and network cabling in a server rack
from our clients

Looked after, in their words.

Thank you for all of your work on this, what you have done has made a huge difference. Great work as always.

John

Thurgoland Primary School

Reload IT took the time to understand our needs and helped us implement a strategy that has optimised our IT infrastructure. We had a hardware issue, their team diagnosed and fixed the problem quickly.

Andrew

AMB

talk to us

Need a hand with the day-to-day?

Email us and you get Mark, not a queue. Most problems are sorted remotely the same day.